Brokerage Service

What is a Service Broker?

A service broker ensures a person is in a position to make informed decisions by providing accurate information. The broker's role is to support the person in exercising their rights as an individual.

This service is provided by skilled professional staff who work independently from the health and welfare systems. The service is free and confidential, as well as:

Independent
Client directed
Holistic
Professional
Well informed on disability related issues

Our aim is to assist individuals to obtain services, support and funding that they may need to live independently.

What Can a Broker do for me?

In practical terms, the service broker can:
Put you in touch with the right people who can help you.
Help family and friends help you.
Tell you what help is out there for you.
Advise on accommodation.
Alterations, access/fittings.

At your request, the Broker may help you prepare a written "Plan of Action"to meet your specific needs. The plan will list your personal goals and the Broker can provide the names and telephone numbers of people who can help you achieve those goals.

Our friendly experienced Service Brokers are here to help people with disabilities achieve maximum independence and quality living.

Who needs a Service Broker?

Anybody with a disability.
For each person with a disability, the life experience is unique. For the recently disabled, it means a new start and coming to terms with an unfamiliar set of needs.
For those with a long standing disability or who may have a limited awareness about how far technology and service provision have advanced this service will provide you with knowledge that will be of benefit.

We can help you with advice on:

Benefits - types and availability
Access - to the physical environment
Employment - specialist employment agencies
Education
Housing
Mobility
Legal issues
Health professionals
Total Mobility assessments

and...
We can help you explain your needs to:

Carers and professionals
NZ Housing
Family and friends
Works & Income NZ
Accident Compensation Corporation

Contact details:

Barry Hutchinson
Service Broker

Barbara Tane
Service Broker - Maori

LIFE Unlimited
20 Palmerston Street
PO Box 146
Hamilton
NEW ZEALAND

Freephone: 0800 008 011
Phone: +64 7 839 5506
Fax: +64 7 834 9982

Email: info "at" life.nzl.org